Privacy Policy
At Trxx Custom Wear, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our online store or make purchases through our website. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect personal information to provide you with the best shopping experience and to comply with Australian laws. The types of personal information we may collect include:
- Personal Identification Information: Name, email address, shipping address, billing address, phone number, payment details.
- Account Information: If you create an account with us, we may collect your username, password, and account preferences.
- Transaction Information: Order history, products purchased, payment method, and shipping details.
- Usage Data: Information about how you use our website, including IP addresses, browser type, and device information.
2. How We Use Your Information
We use your personal information for various purposes, including but not limited to:
- Processing and fulfilling your orders.
- Sending order confirmations, shipping updates, and promotional emails (if opted in).
- Improving and personalizing your shopping experience.
- Responding to customer service inquiries or issues.
- Complying with legal obligations and resolving disputes.
- Sending marketing communications (with your consent).
3. How We Protect Your Information
We implement security measures to protect your personal data from unauthorized access or disclosure. We use encryption, secure payment gateways, and other security protocols to protect your information. However, no method of data transmission or storage can be guaranteed 100% secure.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your personal data with trusted third parties in the following circumstances:
- Service Providers: We may engage third-party vendors (e.g., payment processors, shipping companies) to perform services on our behalf, and they may have access to your personal data to the extent necessary to perform their services.
- Legal Compliance: We may disclose your information to comply with legal obligations, to protect our rights, or in response to lawful requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. If you close your account, we will retain certain information as required by law or for legitimate business purposes.
6. Your Rights and Choices
Under the Privacy Act 1988 and the Australian Privacy Principles, you have certain rights regarding your personal data. These include:
- Accessing your personal information: You may request a copy of the personal data we hold about you.
- Correcting your information: If your personal information is inaccurate or incomplete, you may request corrections.
- Opting out of marketing communications: You may choose to unsubscribe from our marketing emails at any time by following the unsubscribe link provided in our emails.
- Deleting your information: You may request the deletion of your personal data, subject to legal obligations.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience. Cookies are small text files stored on your device that help us remember your preferences and improve your browsing experience. You may choose to disable cookies in your browser settings, but this may impact some functionality on our website.
8. Links to Third-Party Websites
Our website may contain links to third-party websites that are not operated or controlled by us. This Privacy Policy does not apply to third-party sites. We encourage you to review the privacy policies of those third-party websites.
9. International Data Transfers
If you are accessing our website from outside Australia, please be aware that your personal information may be transferred to Australia. By using our website, you consent to the transfer of your data to Australia in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates.
